Citizen Request Portal

Welcome to the Citizen Request Portal! A simple, streamlined approach to accessing your Municipal services. To request a Municipal service online or for general inquiries, please complete the request form below. If you are having any difficulties completing the form, you may contact our customer service team by email or phone.

Municipal Administration Office 

Monday to Friday 8:30 a.m. to 4:30 p.m. 

Phone 519-363-3039

Fax 519-363-2203

Email: info@arran-elderslie.ca

For after-hours service requests that may require immediate attention please contact the numbers listed below.   If the issue is about an immediate threat to public safety, call 911 for emergency assistance.

For After-Hours Urban Water & Sewer Related Emergencies, please call 226-563-3400

For After-Hours Roads Related Emergencies, please call 519-373-9781